You At Your Core is operated by Dieno Digital ("we," "us," "our"), based in British Columbia, Canada. This Privacy Policy explains how we collect, use, and protect information when you use our website and 12-week text-message program.
1. Information We Collect
- Parent/guardian information: name, email address, phone number, password (stored securely, never in plain text).
- Son's information: name, email address, mobile phone number, and his own written responses submitted through the program.
- Payment information: processed securely through Stripe. We do not store your full credit card details ourselves.
- Communication preferences: whether you and your son prefer to receive program updates by text message or email.
2. How We Use Your Information
- To create and manage your family's account.
- To deliver the 12-week program content to your son by text message or email.
- To process payment for the program.
- To let you track your son's completion status, never the content of what he writes.
- To respond to support requests.
3. We Do Not Sell Your Information
We will never sell, rent, or trade your personal information, or your son's, including phone numbers, to any third party for marketing or any other purpose. Your information is used only to operate and improve the program.
4. Text Messaging
By enrolling your son, you consent to him receiving text messages related to the program. Message and data rates may apply. Message frequency varies, approximately 3 to 5 messages per week during the 12-week program. Reply STOP at any time to unsubscribe, or HELP for assistance.
5. Data Retention
Accounts and associated data are retained for 365 days from enrollment, after which they are permanently deleted, unless you request earlier deletion.
6. Data Security
We take reasonable technical and organizational measures to protect your information, including encrypted password storage and secure payment processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Services
We use trusted third-party services to operate the program, including Twilio (text messaging), Postmark (email), Stripe (payments), and Cloudflare and Turso (hosting and data storage). These providers only receive the information necessary to perform their function.
8. Children's Information
This program is intended for boys ages 14 to 18. All information about a son is provided by his parent or legal guardian at the time of enrollment, on his behalf and with their consent.
9. Your Rights
You may request access to, correction of, or deletion of your family's information at any time by contacting [email protected].
10. Governing Law
This Privacy Policy is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the program after changes take effect means you accept the updated policy.
12. Contact Us
Questions about this Privacy Policy can be directed to [email protected].